SAP CRM Training in Chennai

Best SAP CRM Training in Chennai, SAP CRM Training Institute in Chennai

TIC Academy provides 100% real-time, practical and placement focused SAP CRM Training in Chennai. Our SAP CRM Training course concentrates from basic level training to advanced level training. Our SAP CRM training in completely focused to get placement in MNC in Chennai and certification on SAP CRM Training after completion of our course. Our team of SAP CRM Trainers are SAP CRM Certified professionals with more real-time experience in live projects. Our SAP CRM Training Course syllabus is enough for anyone who wants to get SAP CRM Training Certification which meets industry expectations. In our course plan, you will learn Over view of CRM Architecture, CRM User Interface(Web UI), Marketing, Sales, Service, Interaction Center(Web Client), Middleware with practical exercises and live examples.

Our TIC Academy is completely looking to offer this SAP CRM Training in various places in and around Chennai. Our SAP CRM Training centres are equipped with perfect environment to learn with all required facilities. We guide our SAP CRM Training students to be a certified at end of our course. In the last six months time frame we are completed SAP CRM Training for more than 1550+ students with excellent feedback and placements. We are charging very competitive in the market which helps to bring more SAP CRM Training professionals into this market. Our SAP CRM Training course fee is very nominal which anyone can pay in installment basis as well. We are having multiple class timings which suit everyone who wants to learn in their own timings. Our SAP CRM Training will be scheduled in regular weekdays and weekends based on the students request. We do have fast track SAP CRM Training and online SAP CRM Training with one-to-one basis. We are giving more SAP CRM Training for corporates which employees of their company will be benefits with our training.

SAP CRM Training Syllabus

  • Over view of CRM Architecture
  • Business Partner
  • Business categories
  • BP Roles & Grouping, BP Relationships
  • Business partner Hierarchy
  • Organizational Management
  • Organizational Model, Org Determination
  • Territory Management
  • Territory Hierarchy Levels
  • Product Master
  • Attributes & Set Type, Hierarchies & Categories,
  • Product types, Maintain Products
  • Transactional Processing
  • Business Transactions
  • Item Category
  • Activity Management
  • Business Activities
  • Partner Processing
  • Partner Functions, Access Sequence, Determination Procedure
  • Actions
  • Action Profile, Conditions
  • Pricing
  • Condition Techniques and condition types
  • Billing
  • Billing Unit, Billing Type, Billing Document
  • Easy Enhancement Work Bench

CRM User Interface(Web UI)

  • UI concepts and UI V’s SAP GUI
  • Business roles
  • Authorization roles
  • Navigation bar profile
  • Work center link group
  • Direct links and logical links
  • Enhancing the existing business roles
  • Linking business role to org model
  • Transaction launcher


      • Marketing Planner & Campaign Management
      • Marketing Calendar
      • Personalized Mail Forms
      • Segment Builder
      • Customer Segmentation, Attribute List, Info sets
      • Product Proposals
      • Campaign Automation
      • External List Management
      • Lead Management
      • Lead Questionnaire


      • Opportunity Management
      • Copying Controls
      • Sales Cycle, Tools – Buying Center & Sales Agent
      • Quotation management
      • Order Management
      • Special functions in quotation and order management
      • Contract management
      • Rebate management


      • Installed Base management
      • Installed Categories
      • IB Components
      • Objects, Object Family
      • Assign Object Family to IB Category
      • Service agreements and service contracts
      • Service plans, SLA Profiles and Response and Availability Times
      • Service order management
      • Complaints and Returns
      • Warranty claims

Interaction Center(Web Client)

      • Agent Function and Processing IC
      • Agent Inbox
      • IC Web Clint Profile
      • IC Web Clint Functions
      • IC Manager Portal
      • Communication Architecture
      • Rule Polices like ERMS and IDI (Intent Driven Interaction)
      • Launch Script
      • Broad cast massage
      • Alerts


    • Middleware overview
    • Administration Console
    • Business Objects
    • Customizing Objects
    • Condition Objects
    • B Doc Modeler, B Doc Messages
    • Replication & Realignment
    • B Doc Types,
    • Initial data load, Delta load & Synchronization
    • Queue registration
    • Error Handling and Monitoring

SAP CRM Trainer Profile & Placement

Our SAP CRM Trainers

  • More than 10 Years of experience in SAP CRM Technologies
  • Has worked on multiple realtime SAP CRM projects
  • Working in a top MNC company in Chennai
  • Trained 1550+ Students so far.
  • Strong Theoretical & Practical Knowledge
  • SAP CRM Certified Professionals

SAP CRM Placement Training in Chennai

  • More than 1550+ students Trained
  • 95% percent Placement Record
  • 900+ Interviews Organized

SAP CRM Training Locations in Chennai

Our SAP CRM Training centers

  • Adyar
  • Ambattur
  • Adambakkam
  • Anna Nagar
  • Anna Salai
  • Ashok Nagar
  • Choolaimedu
  • Chromepet
  • Ekkattuthangal
  • Guindy
  • Kodambakkam
  • Madipakkam
  • Mylapore
  • Porur
  • Saidapet
  • T. Nagar
  • Tambaram
  • Vadapalani
  • Velachery
  • Villivakkam
  • Virugambakkam

SAP CRM Training batch size in Chennai

Regular Batch ( Morning, Day time & Evening)

  • Seats Available : 8 (maximum)

Weekend Training Batch( Saturday, Sunday & Holidays)

  • Seats Available : 6 (maximum)

Fast Track batch

  • Seats Available : 7 (maximum)

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